- Sales/Customer Service   

This course will provide you with the information needed to understand how a positive attitude, going a step beyond basic customer service, and dealing effectively with complaints will enhance your work experience. You will learn the difference between internal and external customers. You will also learn how developing and implementing a comprehensive customer service policy promotes consistency in how customers are treated and keeps customers happy.

Discover how you can easily convert a potential customer into a long-term asset. This course will help you lay the groundwork for repeat business and your future success with knowledge, planning skills, communication techniques, and the understanding of human nature.

Learn the secret to converting a potential customer into a long-term asset. Find out how to lay the groundwork for repeat business and your future success.

In this hands-on course, you will discover proven methods for establishing an internet presence and building a brand identity. You will learn how to use digital marketing for small business growth, specifically how to incorporate search engine optimization (SEO), search engine marketing (SEM), advertising, email, social media, and more to develop an effective digital marketing plan even with little money to spend.

In this hands-on course, you will discover proven methods for establishing an internet presence and building a brand identity. You will learn how to use digital marketing for small business growth, specifically how to incorporate search engine optimization (SEO), search engine marketing (SEM), advertising, email, social media, and more to develop an effective digital marketing plan even with little money to spend.

Learn how to correctly anticipate and meet your customers' needs. This course will help you discover some effective methods to bring out your best and do the same for the other people you work with as you serve as an ambassador for your company.

Learn how to best anticipate and meet customer needs. This course will help you discover some dynamite methods to bring out your best and do the same for the other people you work with as you serve as an ambassador for your company.

If you've always dreamed of becoming successful in sales, this course is exactly what you need. You'll learn how to turn prospects into buyers, how to provide proper customer service, how to develop a sales plan, and much more.

Discover how to begin a successful and rewarding career in sales.

Discover how to use the same marketing tricks the big companies employ and create a personalized plan without clearing out your bank account. This course will help you master cost effective marketing strategies the provide results with hands-on activities and real-world examples.

Social media offers a powerful way to reach new customers and grow your business through increased leads and sales. In this social media for business course, you will learn about some of the most popular social media platforms such as—Facebook, LinkedIn, Instagram, Google Business Profile, Twitter, Pinterest, and many others—and study secrets for using these platforms to promote your business. Throughout the course, you will gain insights into how to build a social media team and automate your social media activities, so you can leverage the power of social media without adding another full-time job to your plate. Lastly, you will gain techniques for measuring and tracking your social media success.

Social media offers a powerful way to reach new customers and grow your business through increased leads and sales. In this social media for business course, you will learn about some of the most popular social media platforms such as—Facebook, LinkedIn, Instagram, Google Business Profile, Twitter, Pinterest, and many others—and study secrets for using these platforms to promote your business. Throughout the course, you will gain insights into how to build a social media team and automate your social media activities, so you can leverage the power of social media without adding another full-time job to your plate. Lastly, you will gain techniques for measuring and tracking your social media success.