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Course Catalog > Youth Programs

High School Diploma With Office Management Training  

Earn your high school diploma online as you prepare for a career as an office manager, receptionist, data input specialist, or customer service representative.

What you will learn

  • Earn your advanced/SACS accredited high school diploma
  • Earn a career certificate in office management
  • Complete a career portfolio with cover letter, resume, and more

How you will benefit

  • Exit the course with a portfolio, resume, and cover letter to show to prospective employers
  • Earn your high school diploma, which provides you with eligibility for a broader scope of jobs
  • Learn office management skills, receive an office management certificate upon completion, and jump-start your professional career

Requirements:

Hardware Requirements:

  • This course can be taken on either a PC or Mac.
  • Speakers or headphones.

Software Requirements:

  • PC: Windows XP or later.
  • Mac: OS X Snow Leopard 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Flash Player. Click here to download the Flash Player.
  • Adobe Acrobat Reader. Click here to download the Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

Other:

  • Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online.


Earn your high school diploma as you prepare for a career in a high-demand field. This 18-credit high school course will teach you the skills you need to become an office manager, receptionist, data input specialist, or customer service representative. The course is offered entirely online, and you can work at your own pace.

When you enroll, you are assigned an Academic Coach who will provide you with support and help you stay on track. Should you need additional academic support, you will be assigned to a qualified instructor, certified in the areas of mathematics, science, language arts, or social studies, who will work directly with you.

Accreditation

Career Online High School is a division of Smart Horizons Career Online Education, a private school district that has been granted District Accreditation from the AdvancED Accreditation Commission, the national commission that confers the Southern Association of Colleges and Schools Council on Accreditation and School Improvement (SACS CASI) accreditation seal. This means that the SHCOE district and all its schools are accredited, and that Smart Horizons Career Online Education is recognized across the nation as a quality school system.

AdvancED is the unified organization of the North Central Association Commission on Accreditation and School Improvement (NCA CASI) and the Southern Association of Colleges and Schools Council on Accreditation and School Improvement (SACS CASI). AdvancED provides nationally recognized accreditation for school districts and individual schools and represents 27,000 public and private schools and districts across the United States and in 65 countries worldwide, educating 15 million students.

Students and community members can learn more about the District Accreditation Process at www.advanc-ed.org.

Smart Horizons has been approved as an Authorized Provider by the International Association for Continuing Education and Training (IACET), 1780 Old Meadow Road, Suite 500 McLean, VA 22102.

State Restrictions

"Students interested in pursuing post-secondary education within their state should check with the state to understand the requirements. States may impose requirements for receiving state financial aid. For example, an online high school diploma may not be recognized by some colleges and universities within a state to receive financial aid. It is recommended that students check with a specific institution for any specific restrictions—this is particularly important for residents of New York and New Jersey."


  1. 18 High School Credits
  2. Office Management 1: Semester 1
    1. Pretest
    2. Understanding Self-Esteem
    3. Setting Goals
    4. Learning Styles
    5. Professional Uses of Technology
    6. Security in Technology
    7. 21st-Century Written Business Communication
    8. Time Management
    9. Stress Management
    10. Anger Management
    11. Conflict Resolution Strategies
    12. Communication and Diversity
    13. Communication in the Workplace
    14. Sexual Harassment Awareness
    15. Ethical Behavior
    16. Office Management 1: Semester 1 End of Semester Exam
  3. Office Management 1: Semester 2
    1. Pretest
    2. Basics of Note-Taking
    3. Reading Comprehension
    4. Understanding and Improving Study Habits
    5. Memory Techniques
    6. Test-Tasking Skills
    7. Effective Environments for Learning
    8. Distractions and Deterrents to Educational Success
    9. What is Motivation?
    10. Self-Motivation
    11. Trust and Motivation
    12. Change as a Motivator
    13. Embracing Change
    14. Critical Thinking Basics
    15. Problem Solving Model
    16. Decision Making
    17. Improving Decision Making
    18. Office Management 1: Semester 2 End of Semester Exam
  4. Office Management 2: Semester 1
    1. Pretest
    2. Communication Overview
    3. Verbal Communication
    4. Verbal Business Communication
    5. Written Communication
    6. Written Business Communication
    7. Nonverbal Communication
    8. Communication Styles and Interpersonal Communication
    9. Effective Communication
    10. Active Listening
    11. Assertive vs. Aggressive Communication
    12. Communicating in Difficult Situations
    13. Difficult Behaviors in the Workplace
    14. Negativity and Power Struggles at Work
    15. Working with Procrastinators and Untrustworthy People
    16. Communicating by Telephone
    17. Networking for Success
    18. Office Management 2: Semester 1 End of Semester Exam
  5. Office Management 2: Semester 2
    1. Pretest
    2. What is Stress?
    3. Signs and Symptoms of Stress
    4. Sources of Stress
    5. Techniques for Managing Stress
    6. Anxiety and Stress
    7. Mindset and Stress
    8. Stress and Values Clarification
    9. Stress at Work
    10. Emotional Intelligence (EI)
    11. Emotional Intelligence Skills
    12. Understanding Anger
    13. Anger Cycle
    14. Anger Management
    15. Conflict Basics
    16. Conflict Resolution
    17. Addressing Violent Situations
    18. Office Management 2: Semester 2 End of Semester Exam


Karen Panerali has more than 20 years of experience in instruction, curriculum development, and academic support. Her teaching experience includes high school, college, and corporate training settings. She holds a Bachelor of Art in Journalism and a Master of Arts in liberal arts studies.

Kimberly Sher has been an academic coach for more than 13 years. Previously, she was a science instructor at the University of Miami. She holds a bachelor's degree in biology and a master's degree in chemistry education.

Yianna Pavlakos is an Academic Coach and Social Studies Academic Support Instructor with 14 years of experience. She has a Bachelor's degree in history and philosophy and a Master's degree in history.

Shauna Paedae is a Math Academic Support Instructor. She is a National Board Certified Teacher with a Master's degree in statistics, a Bachelor's degree in mathematics, and 31 years of teaching experience.

 

High School Diploma With Office Management Training
Item: 202003CTP20200  
Class Dates: 7/1/2020 - 9/30/2020                                              Fee: $1,295.00
This is an on-demand Career Training Program Course offered by Ed2Go.  Class begins upon registration and completion of Student Enrollment Agreement in Ed2Go. Click on Course Title for complete course description.