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Freight Broker/Agent Training   

Learn the skills you need to be a successful freight broker or a freight agent in this fast-growing industry. This online freight broker training course provides you with detailed information about the freight broker sector of the transportation industry and about the brokerage process from start to finish.



Requirements:

Hardware Requirements:

  • This course can be taken on either a PC, Mac, or Chromebook.

Software Requirements:

  • PC: Windows 10 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
  • Microsoft Word Online
  • Adobe Acrobat Reader
  • Software must be installed and fully operational before the course begins.

Other:

  • Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online.


Start your freight broker career successfully with online freight broker training! This Freight Broker/Agent Training course provides you with the comprehensive skills needed for building a successful freight brokerage or freight brokerage agency. This freight broker course is designed to educate the student about the foundational aspects of brokering shipments. From learning the laws and terminology, setting up your business, learning about valuable tools and software, contracts and forms, how to find shippers and do ratings, and much more, it will provide you with the knowledge, insight, and direction to help you stand out in this growing industry.

You will learn the differences between a freight broker and a freight agent, their various duties and responsibilities, and the laws and legal requirements for both. You will also learn how to develop important qualities and skills such as how to set your goals and market yourself, set up and organize your office, recordkeeping and back-office procedures, and how to choose brokerage and operating software.

After completing this freight broker course, you will understand the steps of setting up carrier and shipper packets and contracts, marketing and advertising avenues, rate quotes, how to interact with shippers and carriers to keep lines of communication open, and valuable negotiation skills.

Job Opportunity and Resources

Brooke Transportation Training Solutions hosts a Broker/Agent Resources Day event which includes a virtual option held one Friday a month, exclusively for course graduates. During this virtual option, all Freight Broker/Agent course graduates have the opportunity to join the Resource Day to hear participating brokers give presentations regarding agent opportunities with their company. Graduates are provided with additional valuable resources that can significantly benefit them in their freight brokerage/agency operations. Brooke Transportation is the only training provider currently offering this excellent resource.


  1. The Basics of Freight Brokering
  2. Setting Up Your Business
  3. Setting Goals for Your Business
  4. Setting Up Your Shipper Packet and Your Carrier Packet
  5. Operations and Using Operations Software
  6. Types of Freight and Exploring Niche Markets
  7. Transportation Law
  8. Broker-Carrier Contracts
  9. Broker-Shipper Contracts
  10. Insurance for Carriers and Brokers
  11. Recordkeeping, Accounting, and Financial Management
  12. Determining Your Rate Quotes
  13. Carrier Relations and Solutions for Success
  14. Sales and Profitability
  15. Advanced Marketing
  16. Develop Your Negotiation Skills

What you will learn

  • Freight Broker/Agent
  • The basics of freight brokering, and qualifications needed for freight brokers and freight broker agents
  • How to set up an office, goals, and a corporate identity for a freight brokering business
  • How to set up a shipper and carrier packet for a freight brokering business
  • Software used for accounting and operations and how the transportation law affects a freight brokering business
  • The terms, insurance requirements, liabilities, policies, and recordkeeping best practices involved in contracts between the broker, carrier, and shipper
  • Ways to determine rate quotes between your freight brokerage, the shipper, and the carrier using negotiation and sales techniques

How you will benefit

  • Insight into the industry to determine which avenue fits you best and will give you guidance to obtain the highest ratios for success
  • Why great software, quality contracts, and correct documentation are the backbone of your business
  • Understand transportation laws and how they affect your business
  • Learn the workings of the industry and how to translate that into your relations with your shippers and carriers
  • Fine-tune your ability to find a fair but profitable balance in rate quotes to keep your clients satisfied and coming back

Jan Roach

Jan Roach entered the transportation field and became a partner in a freight brokerage operation in 1995. For over 10 years, she ran a brokerage/freight agency, overseeing sales, marketing, accounting and claims, and day-to-day operations. Roach holds a Bachelor of Science from Baylor University and has provided training for the freight industry since 2001.

Jeff Roach

Jeff Roach has been in the transportation and freight brokerage industry since 1986. He founded operating his own freight brokerage in 1995, after working as the vice president of national accounts for a major truckload carrier with an air freight division. He grew his brokerage into a multimillion-dollar business and began developing freight broker courses in 2001. Roach is a graduate of Abilene Christian University, holding a Bachelor of Science.

 
 

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