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Freight Broker/Agent Training   

Learn the skills you need to be a successful freight broker or a freight agent in this fast-growing industry. This online freight broker training course provides you with detailed information about the freight broker sector of the transportation industry and about the brokerage process from start to finish.



Requirements:

Hardware Requirements:

  • This course can be taken on either a PC, Mac, or Chromebook.

Software Requirements:

  • PC: Windows 10 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
  • Microsoft Word Online
  • Adobe Acrobat Reader
  • Software must be installed and fully operational before the course begins.

Other:

  • Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online.


Start your career as a freight broker or agent with our online freight agent and freight broker training! The course provides you with the comprehensive skills needed to build a successful freight brokerage or begin working for a broker. Learn the foundational aspects of brokering shipments—from laws and terminology to valuable tools and software. You will also learn how to set up your freight brokerage business and manage contracts and forms, as well as how to find shippers and do ratings.

This combined freight broker and freight agent training will help you gain the knowledge, insight, and direction to stand out in this growing industry. You will learn the differences between a freight broker and an agent, their various duties and responsibilities, and the laws and legal requirements for both.

In the freight agent training portion of the course, learn where and how to find your shippers and loads, how to locate authorized and dependable motor carriers, how to determine market rates based on supply and demand, and how to handle your day-to-day operations. In the freight broker training portion of the course, learn how to choose a company name, check your state for requirements, register your freight brokerage, decide on your insurance needs, and secure operating capital.

You will also develop important qualities and skills needed as a freight broker or agent, such as how to set your goals and market yourself, set up and organize your office, recordkeeping and back-office procedures, how to choose a freight brokerage, and best practices for operating software.

After completing this freight agent and freight broker training, you will understand the steps of setting up carrier and shipper packets and contracts, marketing and advertising avenues, rate quotes, how to interact with shippers and carriers to keep lines of communication open, and valuable negotiation skills needed as a freight broker or agent.

Job Opportunity and Resources

Brooke Transportation Training Solutions hosts a Freight Broker/Agent Resources Day event, which includes a virtual option held one Friday a month exclusively for course graduates. During this virtual option, all Freight Broker/Agent course graduates have the opportunity to join the Resource Day to hear participating brokers give presentations regarding agent opportunities with their company. Graduates are provided with additional valuable resources that can significantly benefit them in their freight brokerage/agency operations. Brooke Transportation is the only training provider currently offering this excellent resource.


  1. The Basics of Freight Brokering
  2. Setting Up Your Business
  3. Setting Goals for Your Business
  4. Setting Up Your Shipper Packet and Your Carrier Packet
  5. Operations and Using Operations Software
  6. Types of Freight and Exploring Niche Markets
  7. Transportation Law
  8. Broker-Carrier Contracts
  9. Broker-Shipper Contracts
  10. Insurance for Carriers and Brokers
  11. Recordkeeping, Accounting, and Financial Management
  12. Determining Your Rate Quotes
  13. Carrier Relations and Solutions for Success
  14. Sales and Profitability
  15. Advanced Marketing
  16. Develop Your Negotiation Skills

What you will learn

  • Watch our training video Freight Broker/Agent training to discover an overview of what you’ll learn in this course
  • The basics of freight brokering, and qualifications needed for freight brokers and freight agents
  • How to set up an office, goals, and a corporate identity for a freight brokering business
  • How to set up a shipper and carrier packet for a freight brokering business
  • Software used for accounting and operations and how the transportation law affects a freight brokering business
  • The terms, insurance requirements, liabilities, policies, and recordkeeping best practices involved in contracts between the broker, carrier, and shipper
  • Ways to determine rate quotes between your freight brokerage, the shipper, and the carrier using negotiation and sales techniques

How you will benefit

  • Obtain insight into the industry to determine which avenue fits you best and will give you guidance to obtain the highest ratios for success
  • Understand why great software, quality contracts, and correct documentation are the backbone of your business
  • Review transportation laws and how they affect your business
  • Learn the workings of the industry and how to translate that into your relations with your shippers and carriers
  • Fine-tune your ability to find a fair but profitable balance in rate quotes to keep your clients satisfied and coming back

Jan Roach

Jan Roach entered the transportation field and became a partner in a freight brokerage operation in 1995. For over 10 years, she ran a brokerage/freight agency, overseeing sales, marketing, accounting and claims, and day-to-day operations. Roach holds a Bachelor of Science from Baylor University and has provided training for the freight industry since 2001.

Jeff Roach

Jeff Roach has been in the transportation and freight brokerage industry since 1986. He founded operating his own freight brokerage in 1995, after working as the vice president of national accounts for a major truckload carrier with an air freight division. He grew his brokerage into a multimillion-dollar business and began developing freight broker courses in 2001. Roach is a graduate of Abilene Christian University, holding a Bachelor of Science.

 
 

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