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Course Catalog > Professional Development > Business > - Sales/Customer Service

- Sales/Customer Service   

Customer Service Training
Item: 202502ILC1981741

This course will provide you with the information needed to understand how a positive attitude, going a step beyond basic customer service, and dealing effectively with complaints will enhance your work experience. You will learn the difference between internal and external customers. You will also learn how developing and implementing a comprehensive customer service policy promotes consistency in how customers are treated and keeps customers happy.

Class Dates: 4/1/2025 - 6/30/2025 Fee: $89.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Customer Service Training
Item: 202502ILC1981742

This Customer Service training class teaches you the basics of customer service and translates that knowledge into practical application.

Class Dates: 5/5/2025 - 6/30/2026 Fee: $89.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Effective Selling
Item: 202502ILC1976191

Discover how you can easily convert a potential customer into a long-term asset. This course will help you lay the groundwork for repeat business and your future success with knowledge, planning skills, communication techniques, and the understanding of human nature.

Class Dates: 4/16/2025 - 6/30/2025 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Effective Selling
Item: 202502ILC1976194

Learn the secret to converting a potential customer into a long-term asset. Find out how to lay the groundwork for repeat business and your future success.

Class Dates: 7/16/2025 - 9/6/2025 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Effective Selling
Item: 202502ILC1976195

Learn the secret to converting a potential customer into a long-term asset. Find out how to lay the groundwork for repeat business and your future success.

Class Dates: 8/13/2025 - 10/4/2025 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Effective Selling
Item: 202502ILC1976196

Learn the secret to converting a potential customer into a long-term asset. Find out how to lay the groundwork for repeat business and your future success.

Class Dates: 9/17/2025 - 11/8/2025 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Effective Selling
Item: 202502ILC1976197

Learn the secret to converting a potential customer into a long-term asset. Find out how to lay the groundwork for repeat business and your future success.

Class Dates: 10/15/2025 - 12/6/2025 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Effective Selling (Self-Guided)
Item: 202502ILC1979991

Learn the secret to converting a potential customer into a long-term asset. Find out how to lay the groundwork for repeat business and your future success.

Class Dates: 4/1/2025 - 6/30/2025 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Effective Selling (Self-Guided)
Item: 202502ILC1979992

Learn the secret to converting a potential customer into a long-term asset. Find out how to lay the groundwork for repeat business and your future success.

Class Dates: 5/5/2025 - 6/30/2026 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Growing Your Business with Digital Marketing
Item: 202502ILC1977081

In this hands-on course, you will discover proven methods for establishing an internet presence and building a brand identity. You will learn how to use digital marketing for small business growth, specifically how to incorporate search engine optimization (SEO), search engine marketing (SEM), advertising, email, social media, and more to develop an effective digital marketing plan even with little money to spend.

Class Dates: 4/16/2025 - 6/30/2025 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Growing Your Business with Digital Marketing
Item: 202502ILC1977084

Reach your business goals with the strategies needed for success. In this course, you will develop a digital marketing plan for your business that incorporates SEO, SEM, advertising, email, social media, and more.

Class Dates: 7/16/2025 - 9/6/2025 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Growing Your Business with Digital Marketing
Item: 202502ILC1977085

Reach your business goals with the strategies needed for success. In this course, you will develop a digital marketing plan for your business that incorporates SEO, SEM, advertising, email, social media, and more.

Class Dates: 8/13/2025 - 10/4/2025 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Growing Your Business with Digital Marketing
Item: 202502ILC1977086

Reach your business goals with the strategies needed for success. In this course, you will develop a digital marketing plan for your business that incorporates SEO, SEM, advertising, email, social media, and more.

Class Dates: 9/17/2025 - 11/8/2025 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Growing Your Business with Digital Marketing
Item: 202502ILC1977087

Reach your business goals with the strategies needed for success. In this course, you will develop a digital marketing plan for your business that incorporates SEO, SEM, advertising, email, social media, and more.

Class Dates: 10/15/2025 - 12/6/2025 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Growing Your Business with Digital Marketing (Self-Guided)
Item: 202502ILC1979891

In this hands-on course, you will discover proven methods for establishing an internet presence and building a brand identity. You will learn how to use digital marketing for small business growth, specifically how to incorporate search engine optimization (SEO), search engine marketing (SEM), advertising, email, social media, and more to develop an effective digital marketing plan even with little money to spend.

Class Dates: 4/1/2025 - 6/30/2025 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Growing Your Business with Digital Marketing (Self-Guided)
Item: 202502ILC1979892

Reach your business goals with the strategies needed for success. In this course, you will develop a digital marketing plan for your business that incorporates SEO, SEM, advertising, email, social media, and more.

Class Dates: 5/5/2025 - 6/30/2026 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Managing Customer Service
Item: 202502ILC1976611

Learn how to correctly anticipate and meet your customers' needs. This course will help you discover some effective methods to bring out your best and do the same for the other people you work with as you serve as an ambassador for your company.

Class Dates: 4/16/2025 - 6/30/2025 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Managing Customer Service
Item: 202502ILC1976614

Become indispensable to any organization by understanding how to identify and meet customer needs.

Class Dates: 7/16/2025 - 9/6/2025 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Managing Customer Service
Item: 202502ILC1976615

Become indispensable to any organization by understanding how to identify and meet customer needs.

Class Dates: 8/13/2025 - 10/4/2025 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Managing Customer Service
Item: 202502ILC1976616

Become indispensable to any organization by understanding how to identify and meet customer needs.

Class Dates: 9/17/2025 - 11/8/2025 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Managing Customer Service
Item: 202502ILC1976617

Become indispensable to any organization by understanding how to identify and meet customer needs.

Class Dates: 10/15/2025 - 12/6/2025 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Managing Customer Service (Self-Guided)
Item: 202502ILC1979901

Learn how to best anticipate and meet customer needs. This course will help you discover some dynamite methods to bring out your best and do the same for the other people you work with as you serve as an ambassador for your company.

Class Dates: 4/1/2025 - 6/30/2025 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Managing Customer Service (Self-Guided)
Item: 202502ILC1979902

Become indispensable to any organization by understanding how to identify and meet customer needs.

Class Dates: 5/5/2025 - 6/30/2026 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Professional Sales Skills
Item: 202502ILC1976181

If you've always dreamed of becoming successful in sales, this course is exactly what you need. You'll learn how to turn prospects into buyers, how to provide proper customer service, how to develop a sales plan, and much more.

Class Dates: 4/16/2025 - 6/30/2025 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Professional Sales Skills
Item: 202502ILC1976184

Discover how to begin a successful and rewarding career in sales.

Class Dates: 7/16/2025 - 9/6/2025 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Professional Sales Skills
Item: 202502ILC1976185

Discover how to begin a successful and rewarding career in sales.

Class Dates: 8/13/2025 - 10/4/2025 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Professional Sales Skills
Item: 202502ILC1976186

Discover how to begin a successful and rewarding career in sales.

Class Dates: 9/17/2025 - 11/8/2025 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Professional Sales Skills
Item: 202502ILC1976187

Discover how to begin a successful and rewarding career in sales.

Class Dates: 10/15/2025 - 12/6/2025 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Professional Sales Skills (Self-Guided)
Item: 202502ILC1980421

Discover how to begin a successful and rewarding career in sales.

Class Dates: 4/1/2025 - 6/30/2025 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Professional Sales Skills (Self-Guided)
Item: 202502ILC1980422

Discover how to begin a successful and rewarding career in sales.

Class Dates: 5/5/2025 - 6/30/2026 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Small Business Marketing on a Shoestring (Self-Guided)
Item: 202502ILC1980371

Discover how to use the same marketing tricks the big companies employ and create a personalized plan without clearing out your bank account. This course will help you master cost effective marketing strategies the provide results with hands-on activities and real-world examples.

Class Dates: 4/1/2025 - 6/30/2025 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Small Business Marketing on a Shoestring (Self-Guided)
Item: 202502ILC1980372

Discover small business marketing strategies that can help you attract attention, woo your target audience, grow your customer base, and expand your profits—all for little or no money.

Class Dates: 5/5/2025 - 6/30/2026 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Using Social Media in Business
Item: 202502ILC1977911

Social media offers a powerful way to reach new customers and grow your business through increased leads and sales. In this social media for business course, you will learn about some of the most popular social media platforms such as—Facebook, LinkedIn, Instagram, Google Business Profile, Twitter, Pinterest, and many others—and study secrets for using these platforms to promote your business. Throughout the course, you will gain insights into how to build a social media team and automate your social media activities, so you can leverage the power of social media without adding another full-time job to your plate. Lastly, you will gain techniques for measuring and tracking your social media success.

Class Dates: 4/16/2025 - 6/30/2025 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Using Social Media in Business
Item: 202502ILC1977914

Explore the potential of social media as a tool for business growth, covering popular platforms like Facebook, LinkedIn, Instagram, Google Business Profile, Twitter, and Pinterest. Learn effective strategies for promoting your business, building a social media team, automating activities, and measuring success.

Class Dates: 7/16/2025 - 9/6/2025 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Using Social Media in Business
Item: 202502ILC1977915

Explore the potential of social media as a tool for business growth, covering popular platforms like Facebook, LinkedIn, Instagram, Google Business Profile, Twitter, and Pinterest. Learn effective strategies for promoting your business, building a social media team, automating activities, and measuring success.

Class Dates: 8/13/2025 - 10/4/2025 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Using Social Media in Business
Item: 202502ILC1977916

Explore the potential of social media as a tool for business growth, covering popular platforms like Facebook, LinkedIn, Instagram, Google Business Profile, Twitter, and Pinterest. Learn effective strategies for promoting your business, building a social media team, automating activities, and measuring success.

Class Dates: 9/17/2025 - 11/8/2025 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Using Social Media in Business
Item: 202502ILC1977917

Explore the potential of social media as a tool for business growth, covering popular platforms like Facebook, LinkedIn, Instagram, Google Business Profile, Twitter, and Pinterest. Learn effective strategies for promoting your business, building a social media team, automating activities, and measuring success.

Class Dates: 10/15/2025 - 12/6/2025 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Using Social Media in Business (Self-Guided)
Item: 202502ILC1979121

Social media offers a powerful way to reach new customers and grow your business through increased leads and sales. In this social media for business course, you will learn about some of the most popular social media platforms such as—Facebook, LinkedIn, Instagram, Google Business Profile, Twitter, Pinterest, and many others—and study secrets for using these platforms to promote your business. Throughout the course, you will gain insights into how to build a social media team and automate your social media activities, so you can leverage the power of social media without adding another full-time job to your plate. Lastly, you will gain techniques for measuring and tracking your social media success.

Class Dates: 4/1/2025 - 6/30/2025 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Using Social Media in Business (Self-Guided)
Item: 202502ILC1979122

Explore the potential of social media as a tool for business growth, covering popular platforms like Facebook, LinkedIn, Instagram, Google Business Profile, Twitter, and Pinterest. Learn effective strategies for promoting your business, building a social media team, automating activities, and measuring success.

Class Dates: 5/5/2025 - 6/30/2026 Fee: $135.00
This is a fully online course offered by Ed2Go. Click on Course Title for complete description.
 

Effective Selling  [Class is in-session.]

Fee: $135.00

Class is in session as of 5/14/2025 and is no longer accepting registrations.

This is a fully online course offered by Ed2Go.

 

Effective Selling  [Class is in-session.]

Fee: $135.00

Class is in session as of 6/11/2025 and is no longer accepting registrations.

This is a fully online course offered by Ed2Go.

 

Growing Your Business with Digital Marketing  [Class is in-session.]

Fee: $135.00

Class is in session as of 5/14/2025 and is no longer accepting registrations.

This is a fully online course offered by Ed2Go.

 

Growing Your Business with Digital Marketing  [Class is in-session.]

Fee: $135.00

Class is in session as of 6/11/2025 and is no longer accepting registrations.

This is a fully online course offered by Ed2Go.

 

Managing Customer Service  [Class is in-session.]

Fee: $135.00

Class is in session as of 5/14/2025 and is no longer accepting registrations.

This is a fully online course offered by Ed2Go.

 

Managing Customer Service  [Class is in-session.]

Fee: $135.00

Class is in session as of 6/11/2025 and is no longer accepting registrations.

This is a fully online course offered by Ed2Go.

 

Professional Sales Skills  [Class is in-session.]

Fee: $135.00

Class is in session as of 5/14/2025 and is no longer accepting registrations.

This is a fully online course offered by Ed2Go.

 

Professional Sales Skills  [Class is in-session.]

Fee: $135.00

Class is in session as of 6/11/2025 and is no longer accepting registrations.

This is a fully online course offered by Ed2Go.

 

Using Social Media in Business  [Class is in-session.]

Fee: $135.00

Class is in session as of 5/14/2025 and is no longer accepting registrations.

This is a fully online course offered by Ed2Go.

 

Using Social Media in Business  [Class is in-session.]

Fee: $135.00

Class is in session as of 6/11/2025 and is no longer accepting registrations.

This is a fully online course offered by Ed2Go.

 

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