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Course Catalog > Career Certifications > Healthcare > - Medical Office

Certified Electronic Health Records Specialist (CEHRS)  

Learn how to implement and utilize electronic health records and become a Certified Electronic Health Records Specialist.

What you will learn

  • Learn to manage patient visits, arrange follow-up care, and issue prescriptions
  • Keep track of vital information such as patient allergies and medications
  • Understand how to best read and interpret health records
  • Learn how to communicate with patients and report public health information

How you will benefit

  • Establish the appropriate EHR for your practice
  • Prepare to take the National Healthcareer Association's (NHA) CEHRS certification exam
  • Develop the communication style needed to communicate positively and efficiently with patients and medical workers
  • Jump-start your career as a health information clerk, medical records coordinator, electronic medical records technician, or electronic medical records specialist


Hardware Requirements:

  • This course must be taken on a PC. Macs are not compatible.

Software Requirements:

  • PC: Windows 8 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred to access the course content. Microsoft Edge is also compatible.
  • The electronic health record (EHR) software within the course is only accessible through Internet Explorer.
  • Microsoft Word (not included in enrollment).
  • Windows Media Player or a similar program.
  • Adobe Acrobat Reader. Click here to download the Acrobat Reader.
  • Software must be installed and fully operational before the course begins.


  • Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online. The following textbook will be shipped to you approximately 7-10 business days after enrollment:

  • The Paperless Medical Office: Using Harris CareTracker

Electronic health record specialists are critical in today's healthcare environment, where timely access to accurate patient records is vital to the safety and treatment of patients. This course teaches the skills required to become a certified electronic health record specialist (CEHRS) through the National Healthcareers Association (NHA), including charting, HIPAA compliance, electronic health record management, and insurance and billing. You will be prepared to work on a health information management team, auditing records, compiling reports for patient tracking, and coordinating the systems that keep our healthcare facilities operating.

  1. An Overview of EHR and CEHRS
    1. What is an EHR
    2. The Importance of EHRs
    3. Efforts to Encourage EHR Adoption
    4. EHRs in the Future
    5. The Role of a CEHRS in a Medical Practice
  2. Introduction to Harris CareTracker
    1. Main Elements of Harris CareTracker
    2. Major Parts of a Client Chart
    3. Schedule Options
    4. Claims Submission and Payment Process
    5. Available Reporting Categories
  3. History of EHRs
    1. EHR Origins in Practice Management Systems
    2. Major Federal Initiatives to Promote EHR Adoption
    3. MIPS
  4. Steps to EHR Implementation
    1. Step 1: Assess
    2. Step 2: Plan
    3. Step 3: Select
    4. Step 4: Implement
  5. The EHR Framework
    1. EHR Architecture, Hardware, Software, Networks and Interfaces
    2. Human-Computer Interface (User) Devices
    3. Functional, Data Content, and Vocabulary Standards
    4. Feature and Data Formats
    5. Security Controls
    6. Hybrid Health Records
    7. Disaster Recovery
  6. HIPAA Requirements and EHR Systems
    1. What is HIPAA?
    2. HIPAA and CEHRS
    3. HIPAA Privacy Rule
    4. HIPAA Security Rule
  7. The EHR and Record Content
    1. Record Purposes
    2. Record Formats and Types of Data
    3. Record Standards
    4. Medical Record Content
    5. Documentation Practices
  8. Lists, Treatment Plans, Orders, and Results
    1. The Lists
    2. Summary Lists in the Office Workflow
    3. Standards – Functional, Content, and Vocabulary
  9. Patient Visit Management
    1. The EHR in an Office Workflow
    2. Master Patient Index
    3. Service Payment Information
    4. Scheduling
    5. Consents, Acknowledgements, Advance Directives, and Authorizations
  10. Coding, Billing, and Practice Reports
    1. Coding and Billing Workflow
    2. Code Sets and Clinical Vocabularies
    3. Coding, Billing, and the EHR
    4. Encoders and Computer-Assisted Coding
    5. Electronic Bill Submission
  11. Patient Communications
    1. Patient-Focused Communication
    2. Patient Portals
    3. Personal Health Records
  12. Practice Reports, Research, Registries, and Reportable Events
    1. Medical Product Development
    2. Practice Requirements
    3. Standards that Support Research
    4. Registries and Reportable Events
  13. Personal Health Records and Continuing Care Records
    1. Personal Health Record
    2. Communication Among Providers for Continuing Care
    3. Continuity of Care Record
    4. Ongoing Training and Technical Support of EHR Software

Rachael Delekta is an MBA in Healthcare Administration and Certified Electronic Health Records Specialist. Rachael has been in the health care field for over ten years. She has worked mostly on the insurance side of things, as a customer service manager for dental insurance, a claims and customer service coach, and a workers' compensation case management biller and auditor. She works daily with medical records and healthcare software.

Jennifer Della'Zanna has more than 20 years of experience in the healthcare industry, having worked as a medical transcriptionist, practice administrator, biller, and coding specialist. She writes courses and study guides on the use of technology in health care and regularly contributes to publications about health issues. Della'Zanna is a member of the American Academy of Professional Coders and the Association for Healthcare Documentation Integrity. She holds a Bachelor of Arts from Albright College.


Certified Electronic Health Records Specialist (CEHRS)
Item: 202003CTP21080  
Class Dates: 7/1/2020 - 9/30/2020                                              Fee: $1,795.00
This is an on-demand Career Training Program Course offered by Ed2Go.  Class begins upon registration and completion of Student Enrollment Agreement in Ed2Go. Click on Course Title for complete course description.